How It Works

A Virtual Assistant (“VA”) is not a consultant performing only piecework/project work. A VA is not like an employee, either.

As a Virtual Assistant, I will become your business partner sharing your goals and working together to achieve those goals. I always proactively make suggestions, and my clients love that.

Just like you, I am a solopreneur myself, so I understand the challenges that come with owning and running a business, and I would love to lighten your load.

I hope you are getting an idea why I put so much focus on working only with my ideal clients whom I can have a fabulous, long-term working relationship. To work with the right clients and stay as great partners, I have the following processes in place.

I am a firm believer that there should be a great chemistry between a client and a VA for the partnership to be truly successful. That being said, I request my prospective clients to understand my standards and whom I love to work with before entering into a business relationship with me.

My Standards

I promise that:

  • I will stay open and honest with clients, and I expect the same from my clients.
  • I hold the highest integrity for myself and for my business.
  • I see my greatest asset as being a problem solver that my client can present their problems or desired outcome to without having to come up with the ways to solve/achieve them by themselves.
  • I always do my best to be accountable. My clients never need to worry about following up on their requests.
  • I will not lose my focus on my life’s priorities because of my work.

My ideal client would fit the following profile:

  • is passionate about his/her work
  • is a high-achieving go-getter
  • is honest and ethical
  • values family and friends
  • knows the importance of work/life balance
  • understands my standards and boundaries
  • does not take things personally (can objectively look at things all the time)
  • is optimistic and has a sense of humor
  • knows his/her priorities
  • can logically and clearly explain
  • willing to work with me as his/her partner
  • knows how to learn from mistakes
  • does not panic
  • looks at big pictures
  • does not micro-manage others

Prior to Working Together

I believe it is very important to have that *fit* for a VA-client relationship to really work well. For that reason, I conduct one or more phone interviews prior to establishing a new business relationship. These are meant to be 2-way interviews: I would love to get to know you, and I would also want you to get to know me. My client and I both should feel very comfortable with each other. If not, it is best not to work together.

Typically, we will talk about your goals, what you are ready to delegate, your requirements, how I can help you, and so forth during our first conversation. Most likely, we will be able to tell if we click during the first 15 minutes or so. I will be glad to answer any questions you may have during this phone call, or if more questions pop into your mind after the call, please give me a call or send me an email.

If we both feel comfortable about pursuing the opportunity of working together after the first call, we will schedule our second call to further learn about each other and about your business. Please bring up any concerns you may have about our working together. I want us to be honest and open with each other from the get-go!

Off To A Great Start

Once we have agreed to establish a working relationship, you will receive my Welcome Packet, loaded with information. The Packet includes a welcome letter, MTH Virtual Assistance Policies and Procedures, what you can expect from me, what is expected from you, general information on virtual assistance, the client information form, and questionnaires that will help jump-start the relationship. The more I get to know you, the more help I can offer. I would appreciate that you complete and return the packet to me as soon as possible so that I can start Making Things Happen for You.

Weekly Update Tele-Meeting

At least during the first month of working together, I ask my clients to spend at least 15 minutes each week with me on the phone to:

* discuss what is coming up and plan accordingly
* figure out what I can take off your plate
* talk about any concerns

Holding these phone calls especially during the early stage of working together will make things so much more efficient and easy, and we all want that, right? After the first month, we may stop having them, provided we will still be closely in touch with each other on an ongoing basis.

Services Offered

Please click the links below to find out more:


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