I provide my overall admin and marketing services on a retainer basis. That means I will reserve a certain number of hours for you every month, and I will bill that amount at the beginning of the month. If more hours are needed, I may be able to work those hours and bill for the overages, provided I have those hours available to me during that month.

The minimum hours required for the retainer contracts is 10 hours/month. I need to spend at least that much so that I get a chance to really learn about you and contribute to your business.

I use an online time tracking tool to accurately record my time spent for each of my clients. The hours I spend specifically for your business are all billable, including our phone and email communications. My time billed to you is purely spent for your business. There is absolutely no downtime included.

I send my clients a weekly email informing the time spent for that month so that they are aware of the unused hours or the overages, if any. As a business owner myself, I understand it’s important to watch your budget!

Please feel free to contact me to assess your needs.

My regular VA service includes admin and marketing services across the board, but I also offer more specialized packages for the clients with more specific needs. Please take a look at my Signature Packages here.

List of My Services

Here is a partial list of services that I offer. If you don’t see something you would like done, please ask me about it!

General Administrative Work

• computer work (word processing, spreadsheets, database, graphics, etc.)
• presentation preparation
• calendaring
• travel arrangements
• setting up appointments
• receiving/sending e-mails
• mailing/shipment arrangements

Marketing Support

• website (setup, design, authoring using WordPress themes, Dreamweaver or other applications provided by your web hosting company)
• monitoring web statistics
• formatting & sending out E-zines
• 1ShoppingCart setup/maintenance
• setting up autoresponders
• blog setup/maintenance (WordPress or other popular blog platforms)
• profile setup and support for Facebook and Twitter
• Coaches Console setup and support
• media relations
• tradeshow arrangement
• liaising between you and marketing agencies, mail house, printer, etc.
• print production coordination
• direct mailing coordination
• online marketing support
• proofreading of your marketing materials
• image editing
• marketing research
• brainstorming

Financial Analysis Support

• creation of spreadsheets for budget vs. actual analysis
• assistance in budget creation
• research

Database Support

• creation and maintenance of customized database
• running queries and reports based on your needs
• data entry

Project-based Work

• information research
• writing policies & procedures
• translation between English and Japanese
• online research

Personal Assistance

• personal travel arrangement
• assistance with personal errands

I understand that every client is unique. It is very important for me to discuss your goals and needs together so that I can offer you my very best support.